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What is Van Westendorp analysis?

Definition, examples, and more

Definition

A pricing research method that helps determine optimal pricing by asking users at what price a product feels too cheap, too expensive, and just right. It's commonly used to evaluate subscription pricing sensitivity and willingness to pay.

How to Calculate

Plot four price-sensitivity curves: Too Cheap, Cheap/Good Value, Expensive/High, and Too Expensive. The intersections reveal: Point of Marginal Cheapness, Optimal Price Point, Indifference Price Point, and Point of Marginal Expensiveness.

Example

A meditation app surveys 500 users with four questions about pricing. Results show: optimal price point at $8.99/month, acceptable range of $5.99-$12.99, and a 'too expensive' threshold at $14.99. They launch at $9.99 (within the range, slightly above optimal) and see strong conversion.

Why Van Westendorp analysis Matters

Van Westendorp removes guesswork from pricing. A productivity app was debating between $4.99 and $9.99/month. Van Westendorp analysis of 400 users showed the optimal price was $7.99 — neither too cheap (perceived as low quality) nor too expensive. Launching at $7.99 generated 30% more revenue than either extreme would have.

Frequently Asked Questions

What are the four Van Westendorp questions?

1) At what price would it be so cheap you doubt the quality? 2) At what price is it a bargain? 3) At what price is it getting expensive? 4) At what price is it too expensive? Plot the cumulative responses to find optimal pricing.

How many respondents do I need?

200-500 respondents from your target audience produce reliable results. More is better but diminishing returns beyond 500. Ensure respondents represent your actual user base, not just anyone — pricing sensitivity varies dramatically by segment.

Can I do Van Westendorp for subscription apps?

Yes, and it is especially useful for setting initial prices or evaluating price changes. Frame questions around the monthly subscription price. Combine with actual A/B price testing for validation — stated willingness-to-pay often differs from actual behavior.

Category
Subscription App Terminology
Related Area
Mobile App Growth & Monetization

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